As professional Bailiffs, Civil Enforcement Agents and Debt Collectors we have to have a clear understanding of the relevant legislation and industry best practice so as to provide you with an effective and good value service.
(To protect the identity of clients we may change the location or some other details in the articles.)
Now that we are into June and the dust is starting to settle, we look at how these changes are playing out on the ground, and whether they have truly transformed debtor behaviour.
The short answer. Not as much as the regulators might have hoped.
The updated enforcement rules affect how enforcement agents must notify debtors, how fees are structured, and what additional protections are available to individuals receiving support from recognised debt advice providers.
Most people have never used a Bailiff or Enforcement Agent, as we are now called. You may not be sure which type of bailiff you need - there is more than one type of bailiff.
In this article we cover when you might need a bailiff, and which type you need. Updated April 2026 for new fee structure and regulations.
Learn how local authorities use Closure Orders under the Anti-social Behaviour Act to tackle drug dealing and nuisance.
These orders aim to protect communities from persistent anti-social behaviour and criminality by temporarily closing problem properties.
Recently, we have been contacted by individuals who have received suspicious emails from a company calling itself “BQC (Bailiffs Quality Company)”.
This is a SCAM. This company is NOT associated with Quality Bailiffs.
Legislation is set to be introduced to Parliament that will significantly impact enforcement processes.
The proposed legislation includes an uplift in statutory fees of 5%, and compliance periods will be extended. This will apply across all debt types.
Summary of the Civil Justice Council (CJC) Final Report on Civil Enforcement.
The report aims to improve the effectiveness, efficiency, and fairness of civil judgment enforcement in England and Wales, especially in light of rising household debt and the need to protect vulnerable defendants.
The Ministry of Justice has initiated a consultation to amend regulations governing how enforcement agents (EAs) and High Court Enforcement Officers (HCEOs) collect judgment debts in England and Wales.
The Valid Service of a Notice of Enforcement under the Taking Control of Goods Regulations 2013, and the Tribunals, Courts and Enforcement Act 2007.
Writs of Possession do not cover the removal of the occupier goods. The landlord becomes an involuntary bailiee. The goods can be dealt with under Torts law.
As Commercial Landlords you have priviliges that other creditors do not have to recover money owed to you. You have available Commercial Rent Arrears Recovery (CRAR), and the right to forfeit a lease.
However, these options disappear when a tenant enters most types of insolvency.
On 1st of October 2021 furlough will end, and there will also be an end to some of the temporary restrictions from the Corporate Insolvency and Governance Act 2020.
Read about the changes and how this may affect creditors.
Quality Bailiffs (trading name of Enforcement Bailiffs Ltd) have achieved ISO 9001 certification as part of an ongoing commitment by the company’s management to providing the highest customer satisfaction experience.
Quality Bailiffs (trading name of Enforcement Bailiffs Ltd) awarded accreditation under The Contractors Health and Safety Assessment Scheme, recognising our Health and Safety standards.
One day is never the same as another in the Quality Bailiff industry. A very strange day happened just a few months ago ...
A version of the Ransom Virus is back! In this post we aim to tell you a bit about the nature of this nasty computer virus and how it’s even affecting us here at Quality Bailiffs.
Recently we seem to have had a run of trespassing travellers invading town and city car parks to operate a parking charge scam.
After disabling the car park pay machine they take cash from the car drivers to park.
We are nearly two years since the implementation of the Tribunals Courts and Enforcement Act 2007 and The Taking Control of Goods Regulations 2013, which came into effect 6th April 2014.
Despite Enforcement Agents needing to hold a Level 2 qualification there are still some getting Taking Control of Goods wrong.
Who should value goods seized by the enforcement agent to be sold to pay the outstanding debt?
Certificated Enforcement Agents should seek an independent expert valuation when goods are believed to be of high value. If they fail to do so they are being negligent in their duty.
An Enforcement Agent (Bailiff) has a duty to take control of the goods that belong to a debtor and if necessary any goods that a debtor has a share or interest in.
Whilst it is not the responsibility of the Enforcement Agent to determine ownership, the Enforcement Agent has a duty not to waste the court’s time and incur unnecessary litigation expense for the creditor.
Two day course provides the underpinning knowledge to successfully gain the Level 2 qualification which is now required to obtain or renew your bailiff (enforcement agent) certificate.
Course venues are Darlington, Stone (Staffordshire), and London (Waltham Forest).
I was asked recently to advise a client as to the best place to serve the notice of enforcement when dealing with Non Domestic Rates (NNDR) and Commercial Rent Arrears Recovery (CRAR).
The Law Commission is recommending to the MOJ, Ministry of Justice, that forfeiture should be only done by way of issuing proceedings, and the right to peaceably re-enter be abolished.
The rights of Landlords have already been curtailed with CRAR. This proposal will seriously weaken rent enforcement in the commercial property sector if this becomes law.
A commercial rent debtor gets a notice of enforcement through the post. Is the notice legal?
A cautionary tale for solicitors instructing certificated enforcement agents.
No is the answer to the question. Dependent upon circumstances we can do one or the other, but not both.
Once a lease has been forfeited it is not possible to use Commercial Rent Arrears Recovery (CRAR) to recover rent arrears.
Over recent weeks our company has been dealing with a group of travellers who are terrorising businesses in London and the South of England.
The travellers park on the car park of commercial premises and demand money to leave.
On 1 October 2015, the Insolvency Act 1986 (Amendment) Order 2015 increased the threshold debt needed for creditors’ bankruptcy petitions from £750 to £5,000.
This has had a significant impact for collection of debts under £5,000. https://www.qualitybailiffs.co.uk/news/industry/daren-shaw.html Bailiff’s trials door-step visits, and has had good results for creditors.
In the last three weeks Quality Bailiffs has been contacted by twelve businesses from different parts of the country that have been or have been about to be scammed by people purporting to be bailiffs.
Know what to look for so you are not conned into paying CCJs that do not exist.
As a customer you want to instruct an experienced firm of Enforcement Agents (Bailiffs) with suitable industry knowledge to ensure your job is undertaken legally, professionally, effectively, efficiently and economically.
Beware of firms advertising enforcement services that are acting as brokers, sub-contracting the work to enforcement agents.
Having been a bailiff for over 25 years I have been involved in some interesting cases but until this year I have never arrested a Ship. This year Quality Bailiffs has been involved in two.
In the latest case we were able to arrest the ship early one morning before it left the dock and evaded paying the harbour fees.